Free Returns

If you no longer require any unused product you purchased, or you're not 100% satisfied, you can return them to us for a full credit. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.

Once your return is received and processed in the elekzon warehouse (usually within 48 hours of receipt here), you will receive a credit for the items you returned.

How to Return

  1. Call us on (02) 9157 4268 or email
  2. We will then organise collection of your products
  3. You will receive a con note to print out
  4. Place the items in a suitable cardboard box and ensure that its package correctly
  5. Leave your delivery at the front door / where your deliveries are normally left
  6. Our courier will collect it from you!